Hipobuy Tutorial 2025

This hipobuy tutorial walks you through the entire shopping process from absolute beginner to confident buyer. Each step includes screenshots descriptions, time estimates, and pro tips that experienced users wish they knew when starting. By the end of this guide, you will be able to navigate the spreadsheet, submit orders, review QC photos, and track packages with complete confidence.

Step 1: Account Setup (5 minutes)

Before accessing any spreadsheets, you need an agent account. Visit your chosen agent's website and complete registration:

1. Click "Register" or "Sign Up" on the agent's homepage.
2. Enter your email address and create a secure password.
3. Verify your email by clicking the confirmation link sent to your inbox.
4. Complete your profile with your shipping address and contact information.
5. Note your customer ID — you will need this when communicating with sellers.

Step 2: Accessing the Spreadsheet (2 minutes)

Your agent provides spreadsheet links through their dashboard or via direct links shared in community channels. The current spreadsheet link is typically pinned in your agent's announcements section.

1. Log into your agent dashboard.
2. Navigate to "Spreadsheets" or "Catalogs" in the menu.
3. Click the latest spreadsheet link to open it in a new tab.
4. Bookmark the page for quick access during browsing sessions.

Step 3: Browsing and Filtering (10-30 minutes)

The spreadsheet opens with all products displayed. Use these techniques to find what you want:

Step 4: Compiling Your Order List (5-10 minutes)

As you browse, compile a list of items you want to purchase. For each item, record:

• Exact item code (usually alphanumeric, like "AJ1-OG-42")
• Product name (for your own reference)
• Size (check the size chart carefully)
• Colorway (verify the exact color name)
• Price (note the currency)
• Seller name (for reputation checking)

Create a simple text document or spreadsheet with this information. Having everything organized before submitting reduces errors and back-and-forth with your agent.

Step 5: Submitting Your Order (5 minutes)

Return to your agent dashboard and find the "Submit Order" or "Purchase Order" form:

1. Open the order submission form (usually a table or web form).
2. Enter each item on a separate row with code, name, size, and color.
3. Add any special instructions in the notes column:
   • "Remove shoe box to save shipping weight"
   • "Request extra QC photos of logo"
   • "Do not fold — hang for photos"
4. Review your submission for accuracy. Double-check item codes.
5. Submit the form and wait for agent confirmation (usually within 24 hours).

Step 6: Payment (5 minutes)

Your agent will send an invoice once they confirm item availability with sellers. The invoice includes:

• Item costs (exactly as listed on the spreadsheet)
• Domestic shipping (seller to warehouse, $1-3 per item)
• Agent service fee (5-10% of item total)
• Payment method surcharge (if applicable)

Pay the invoice through your preferred method. PayPal is recommended for buyer protection. Once payment is confirmed, your agent places orders with each seller.

Step 7: Waiting for Warehouse Arrival (3-7 days)

Sellers ship items to your agent's warehouse within 3-7 days. During this period:

• Your agent dashboard shows order status ("Ordered," "Shipped to Warehouse," "Arrived")
• You typically do not need to take any action
• If an item is delayed beyond 7 days, contact your agent for a status update
• Items arriving from different sellers will show up at different times

Step 8: QC Photo Review (15-30 minutes)

This is the most critical step. When QC photos are ready, you receive a notification. Review each photo carefully:

1. Click the QC album link in your notification email or dashboard.
2. Examine every photo using the checklist from our QC guide.
3. Compare logos, stitching, and colors with retail reference photos.
4. Check measurement photos against the size chart.
5. Make your decision for each item:
   • Approve: Item meets expectations — ready for international shipping.
   • Reject (Exchange): Item has defects — request replacement from seller.
   • Reject (Refund): Cancel item and receive agent balance credit.

Step 9: Shipping Selection and Payment (5 minutes)

Once all items are approved, your agent presents shipping options:

1. Review the shipping calculator showing costs for each available line.
2. Choose your preferred line based on speed, cost, and reliability needs.
3. Select insurance if desired (recommended for orders over $150).
4. Choose packaging options (remove boxes, add bubble wrap, etc.).
5. Pay the shipping invoice.
6. Receive your tracking number within 24-48 hours.

Step 10: Tracking and Receiving (5-25 days)

Your package is now in transit. Track its progress and prepare for delivery:

1. Enter your tracking number on 17track.net or the carrier's website.
2. Check tracking every 2-3 days — daily checks create unnecessary anxiety.
3. When the package reaches your country, monitor for customs status updates.
4. For DDP shipments, no additional action is needed — the package delivers directly.
5. For non-DDP shipments, be prepared to pay VAT/duty on delivery if applicable.
6. When delivered, inspect the outer packaging for damage before opening.
7. Film an unboxing video for your records — useful for insurance claims.

Troubleshooting Common Issues